Your Questions Answered

General FAQ

Q: What happens after I submit a referral?

Our team will open a case in our system as soon as we receive your referral. We’ll will send a confirmation email to you with the assigned Case Manager’s contact information and a request for any additional information needed for the case.

Q: What are the recommended triggers to get an NCM involved?

Our triggers are customized for each individual program and we would be happy to set up a time to discuss in detail. Please reach out to

Q: Can EagleOne cover nationwide?

Yes! We employ licensed Case Managers nationwide. We take pride in growing with our clients and have expanded nationally to be able to service their needs and promote high quality consistent outcomes.

Q: Do you have specialists that you recommend for certain patients?

Yes. We'd be happy to provide recommendations for your case. We have developed national networks and relationships with the top medical providers in the country. Please reach out to us at


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